Appointment Arrival widget settings
For more information, see Set up surface for appointment check-in.
The widget has the following settings:
Name | Description |
|---|---|
Appointment identification method | |
Appointment Identification (keyboard) | Select which information to use to identify the appointment |
Arrive first if multiple found | If allowed, the earliest created appointment will be arrived. |
Key and color settings | |
Text Font | Text font for keys |
Text Color | Text color for keys |
Key BG Color | Background color for keys |
Key Del BG Color | Background color for the Delete and Clear keys |
Key (0-9) Image | Image for 0-9 keys (optional) |
Key (Del, Clear) Image | Image for Delete and Clear key (optional) |
Background Color | Background color for the whole widget |
Page links | |
Arrived Page | Page to show after appointment is checked in |
Page Not Found | Page to show if the appointment cannot be found |
Page Too Early | Page to show if the customer is too early for the appointment |
Page Too Late | Page to show if the customer is too late for the appointment |
Page multiple | Page to show if even with the appointment time the appointment or customer cannot be uniquely identified |
Input field settings | |
Message Id | Component Id of the element where the message to enter the appointment time should be shown |
Input Id | Component Id of the element where the input field should be shown |
Mask Input | Asterisk (*) shown for all entered characters except for the last one |
Ok Button Id | Component Id of the button that will arrive the appointment |
Max Input Length | Max number of characters allowed in input field |
Phone number settings | |
Phone international code by default | Default prefix code for the phone number |
Remove the default prefix code | Set to ‘Yes’ if it should be removed when searching |
Full phone number must be matched | Set to ‘Yes’ if full phone number must match during search |
Min number of characters for the search | Minimum characters required for phone number search |
Validation Phone number component Id | Component Id of the element showing phone validation message |
Misc appointment settings | |
Appointment Early (Minutes) | Minutes beforehand an appointment can be arrived |
Appointment Late (Minutes) | Minutes after start time an appointment can be arrived |
Language | Language used for month names if date of birth is input |
Appt Time Enter | Text asking for entering the appointment time |
Field Custom ticketId | Appointment field used as custom ticket Id |
Use Id as Ticket Number | Use last 4 digits of central appointment ID as ticket number |
Validation id 4 last digits component Id | Component Id showing validation message for last 4 digits |
Multi-department settings | |
Virtual Printer Logic Id | Must match UTT logic id for arrival at alternative branches |
Ticket printed settings | |
Ticket Number Element | Elements showing ticket number after printing |
Barcode scanner settings | |
Appointment Identification (scanner) | Select info used to identify appointment with scanner |
Scanner available | Enable or disable barcode scanner functionality |
Page scanner Busy | Page shown after barcode scan until next action |
Barcode timeout (s) | Time to block next barcode reading, in seconds |
Barcode Start Substring | Start position in the scanned barcode |
Barcode End Substring | End position in the barcode, -1 for end of string |
Card reader settings | |
Cardreader search enabled | Enable or disable card reader functionality |
Cardreader eventname | Name of the event sent from the card reader |
Customer event field | Field name used for appointment search |
Cardreader appointment search | Customer field used for appointment search |
Fields for visit | Fields where this data should be stored on visit |
Page Card not found | Page to show if customer is not found from card |