Skip to main content

Serve view configuration

The configuration of the Serve view is mainly done by changing the settings related to the unit types for the Serve view.

Which unit types you have in your system depend on which hardware you use. The following unit types exist:

  • WebCounterMultiStaffWebServicePoint

  • WebServicePoint_D924

  • WebServicePoint_D924_WebCFU

  • WebServicePoint_D948

  • WebServicePoint_Expressia

  • WebServicePoint_Expressia_D924

  • WebServicePoint_PositionalDisplay

  • WebServicePoint_PositionalDisplay_WebCFU

All unit types have the same settings, except for the settings that are related to the hardware. So for example WebServicePoint_Positional Display has settings for voice announcements.

The unit types have settings both on equipment profile level and on branch level. The settings on equipment profile level affect all branches in that operation profile. The settings on branch level only affect that branch.