About unit types
Unit types are a way of grouping hardware and software devices that belong to a single unit. For example, the unit type template Concierge_EloTouch combines Concierge (Check in) web application + Elo kiosk. This makes configuration easier as you don't have to configure each device separately and then link them to each other. Unit type template (UTT) is the template file that is uploaded in system administration. Once added, the unit type templates exists in the system as a unit type.
Unit types are added to an equipment profile in Business Configuration to define which unit types exist in a branch.
In the unit types, you find the settings which defines how the hardware devices should work or which features should be available in the software applications. You can for example configure which transfer options should be available in the staff views, or from which counters a waiting area display should show information from. Unit type settings exist on three levels:
System level – Here you find global settings such as unit type name or number of tickets on a ticket roll. Only a system administrator can change these settings.
Equipment profile level – Here you find settings that are valid for many, but not all branches. Settings on equipment profile level are configured in Business Configuration > Operation Profiles > Manage Equipment Profiles.
Branch level – Here you find settings that are only applicable for one branch such as printer ip adress. Settings on branch level are configured in Business Configuration > Branches > Edit branch.
Add unit types to an equipment profile
Unit types need to be added to an equipment profile to be available on a branch. For example, if you are going to use the Serve view, you need to add a service point unit type.
In Business Configuration > Operation Profiles, click Manage Equipment Profiles.
A default profile exists from start. You can either add unit types to this profile or create a new by clicking Create Additional Profile. Select which profile you want to work with from the list of equipment profiles to the left.
To add one or more unit types, click Add Unit.
Select the wanted unit types and click Add Selected UnitTypes.
When done, save.
For the change to take effect, publish the configuration to the wanted branches.